Organizational Learning: a process of detecting and correcting error. - Chris Argyris -
Error: the mismatch between what we intend an action to produce and what happens as a result of our action.
Action: the means by which we give meaning to life.
Learning Organization:
- organizations where people continually expand their capacity to create the results they truly desire, where new and expansive patterns of thinking are nurtured, where collective aspiration is set free, and where people are continually learning how to learn together. - Peter Senge, The Fifth Discipline, 1990 -
- an organization skilled at creating, acquiring, interpreting, transferring, and retaining knowledge, and at purposely modifying its behavior to reflect new knowledge and insights. - David Garvin, Learning in Action, 2000 -
Core competencies: Competencies are the skills, technical knowledge, and personal attributes that contribute to an individual's success in a particular position. - Joan Giesecke and Beth McNeil -
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